Position Summary:

Key responsibilities of the SASH Data Systems Manager include oversight of the SASH data-reporting systems, report generation for internal and external purposes, and collaboration with the SASH leadership team in the development of quality population-health metrics and demonstration of the SASH model. This position is responsible for the systems management for SASH staff statewide in the primary SASH database as well as third-party collaborative software platforms in which the SASH network participates.


Principal Responsibilities: 

  1. Data Analysis & Quality Improvement:
    • Oversee the data analysis and management functions of continuous quality improvement.
    • Take the lead on designing and implementing custom reports for a variety of reporting purposes, including quality assurance, program and performance management, outcomes measurement, and grants management.
    • Develop an understanding of population health and meaningful use outcomes related to the Vermont All-Payer Model for generation of reports and outcomes measures as well as quality- improvement projects.
    • Provide high-quality data reports for team leaders to use in educating policy makers and funders on the impact of SASH.
  2. Ongoing Oversight of Data Management System:
    • Evaluate software upgrades/patches and make recommendations for implementation.
    • Provide clear, comprehensive and timely communication on system upgrades.
    • Collaborate with vendor on all aspects of operational readiness for system upgrades.
    • Collaborate with SASH administrative team on meeting population-health reporting requirements.
  3. User Account Management:
    • Manage all account permissions as necessary in SASH staff database as well as to the vendors maintaining software access.
    • Establish and maintain good working relationships with partner and vendor organizations around collaborative software systems.
  4. Additional Areas of Responsibility:
    1. Assist as needed with organization and structure of the SASH staff directory.
    2. Work as a liaison in the tele-health initiative with Cathedral Square CEO as needed.
    3. Serve as statewide support for software and troubleshooting workflow and user issues related to SASH data system.
    4. Adhere to and educate others on HIPAA policies and practices.
    5. Assist supervisor with special projects and presentations as needed.
    6. Contribute to regulatory or grant reports as needed.

Minimum Qualifications:

  • Bachelor’s degree in population health, data analysis, or another field relevant to this position.
  • 2+ years experience with relational databases and data reporting required, preferably in a community-based nonprofit, academic, or program-evaluation setting.
  • Proficiency with SPSS or other statistical analysis software strongly preferred.
  • Intermediate or advanced skills and knowledge of relevant software packages (MS Excel, MS Access, SQL Server, SAP Business Objects/Web Intelligence strongly preferred.
  • Demonstrated ability to learn quickly, be self-directed, and take initiative.
  • Excellent verbal and written communication skills with the ability to provide technical training to varying levels of computer users.
  • Excellent customer service, analytical and problem-solving skills and the ability to work independently and part of a collaborative team.

Working Conditions and Physical Demands 

  • Must be able to work with a wide variety of individuals and organizational partners.
  • Must be able to travel to statewide SASH sites as needed.
  • Must be able to provide telecommuting capabilities for working with SASH staff as needed.
  • Must be able to meet project deadlines while managing multiple priorities.

CSC Standards of Conduct:

  1. Demonstrates a commitment to the mission and values of CSC.
  2. Demonstrates respectful and effective communication with co-workers, residents, families and vendors.
  3. Protects the privacy and confidentiality of information related to residents, families, staff and general CSC operations.
  4. Communicates a positive image about CSC to the community.
  5. Conducts him/herself in a safe manner by adhering to all safety practices, rules and standards throughout the workday.
  6. Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
  7. Maintains a professional appearance that is appropriate for his/her position.
  8. Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages CTO time.
  9. Demonstrates a commitment to integrity in work habits and use of CSC resources.
  10. CSC’s mission and operations require that an employee be prepared to perform duties as assigned that may be outside his/her principle responsibilities.
  11. Communicates in a positive and respectful manner with SASH participants and all SASH staff across the state.
  12. Attends CSC staff meetings and external meetings as needed.

Note:  Non-Essential Duties are noted with an asterisk.