Key responsibilities of the SASH Data Systems Manager include oversight of the SASH data-reporting systems, report generation for internal and external purposes, and collaboration with the SASH leadership team in the development of quality population-health metrics and demonstration of the SASH model. This position is responsible for the systems management for SASH staff statewide in the primary SASH database as well as third-party collaborative software platforms in which the SASH network participates.
- Data Analysis & Quality Improvement:
- Oversee the data analysis and management functions of continuous quality improvement.
- Take the lead on designing and implementing custom reports for a variety of reporting purposes, including quality assurance, program and performance management, outcomes measurement, and grants management.
- Develop an understanding of population health and meaningful use outcomes related to the Vermont All-Payer Model for generation of reports and outcomes measures as well as quality- improvement projects.
- Provide high-quality data reports for team leaders to use in educating policy makers and funders on the impact of SASH.
- Ongoing Oversight of Data Management System:
- Evaluate software upgrades/patches and make recommendations for implementation.
- Provide clear, comprehensive and timely communication on system upgrades.
- Collaborate with vendor on all aspects of operational readiness for system upgrades.
- Collaborate with SASH administrative team on meeting population-health reporting requirements.
- User Account Management:
- Manage all account permissions as necessary in SASH staff database as well as to the vendors maintaining software access.
- Establish and maintain good working relationships with partner and vendor organizations around collaborative software systems.
- Additional Areas of Responsibility:
- Assist as needed with organization and structure of the SASH staff directory.
- Work as a liaison in the tele-health initiative with Cathedral Square CEO as needed.
- Serve as statewide support for software and troubleshooting workflow and user issues related to SASH data system.
- Adhere to and educate others on HIPAA policies and practices.
- Assist supervisor with special projects and presentations as needed.
- Contribute to regulatory or grant reports as needed.
- Bachelor’s degree in population health, data analysis, or another field relevant to this position.
- 2+ years experience with relational databases and data reporting required, preferably in a community-based nonprofit, academic, or program-evaluation setting.
- Proficiency with SPSS or other statistical analysis software strongly preferred.
- Intermediate or advanced skills and knowledge of relevant software packages (MS Excel, MS Access, SQL Server, SAP Business Objects/Web Intelligence strongly preferred.
- Demonstrated ability to learn quickly, be self-directed, and take initiative.
- Excellent verbal and written communication skills with the ability to provide technical training to varying levels of computer users.
- Excellent customer service, analytical and problem-solving skills and the ability to work independently and part of a collaborative team.
Working Conditions and Physical Demands
- Must be able to work with a wide variety of individuals and organizational partners.
- Must be able to travel to statewide SASH sites as needed.
- Must be able to provide telecommuting capabilities for working with SASH staff as needed.
- Must be able to meet project deadlines while managing multiple priorities.
CSC Standards of Conduct:
- Demonstrates a commitment to the mission and values of CSC.
- Demonstrates respectful and effective communication with co-workers, residents, families and vendors.
- Protects the privacy and confidentiality of information related to residents, families, staff and general CSC operations.
- Communicates a positive image about CSC to the community.
- Conducts him/herself in a safe manner by adhering to all safety practices, rules and standards throughout the workday.
- Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
- Maintains a professional appearance that is appropriate for his/her position.
- Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages CTO time.
- Demonstrates a commitment to integrity in work habits and use of CSC resources.
- CSC’s mission and operations require that an employee be prepared to perform duties as assigned that may be outside his/her principle responsibilities.
- Communicates in a positive and respectful manner with SASH participants and all SASH staff across the state.
- Attends CSC staff meetings and external meetings as needed.
Note: Non-Essential Duties are noted with an asterisk.