Position Summary:

Data Systems Manager (DSM) oversees all operations of data informatics for Support and Services at Home (SASH). The SASH program is concentrated in Vermont and spreading nationally to support older adults as they age in place. Key responsibilities of the SASH DSM include management and analysis of longitudinal data collected and entered into primary and secondary data systems. The DSM will generate reports for grant deliverables designated by SASH grantors. This position is responsible for guiding administrative decisions as it pertains to data collection and use. DSM will collaborate with the SASH administrative team in conducting quality population-health analysis for continued evaluation of the SASH model. This position is responsible for supervising SASH Data Systems Support (DSS) in assisting SASH staff with primary database management system as well as third-party collaborative software platforms in which the SASH network participates.

Principal Responsibilities: 

  1. Data Analysis & Quality Improvement:
    • Perform analysis and management functions of data collected and entered into SASH primary database, incorporating claims data obtained through secondary data collection tools and resources.
    • Generate reports for quality assurance, statewide staff resources, performance evaluation, and grants management.
    • With understanding of population health and program evaluation, make recommendations for quality improvement of SASH data collection and program methods.
    • Analyze health outcomes of SASH participants and generate reports, tables, graphics, and/or presentations for the purpose of educating policy makers and funders on the impact of SASH.
  2. Ongoing Oversight of Data Management System:
    • Evaluate software upgrades and make recommendations for enhancements/updates.
    • Supervise DSS in project management of data system software vendors including; operational readiness for system updates, tracking software errors, and mitigating issues.
    • Oversee the development, implementation, training, and user account access of SASH primary database and secondary data applications for statewide staff use.
    • Establish and maintain good working relationships with partner and vendor organizations around collaborative software systems.
  3. Additional Areas of Responsibility:
    • Serve as consultant for pilot program methods and data collection.
    • Adhere to and educate others on HIPAA policies and practices.
    • Assist supervisor with special projects and presentations as needed.
    • Assist as needed with organization and structure of the SASH staff directory.
    • Work as a liaison in the tele-health initiative with Cathedral Square CEO as needed.

Minimum Qualifications:

  • Bachelor’s degree in public health, epidemiology, biostatistics, or related field.
  • 2+ years’ experience in database management and analysis, preferably in a public health nonprofit, academic, or program-evaluation setting.
  • Proficiency with Stata or other statistical analysis software is required. Intermediate or advanced skills and knowledge of other relevant software packages (Arc-GIS, R, SAS, SPSS, and or SQL) preferred.
  • Able to learn quickly, be self-directed, and take initiative.
  • Excellent verbal and written communication skills
  • Capable of conducting technical training to varying levels of computer users.
  • Excellent customer service, analytical and problem-solving skills, and able to work both independently and collaboratively.

Working Conditions and Physical Demands 

  • Must be able to work with a wide variety of individuals and organizational partners.
  • Must be able to travel to statewide SASH sites as needed.
  • Must be able to provide telecommuting capabilities for working with SASH staff as needed.
  • Must be able to meet project deadlines while managing multiple priorities.

CSC Standards of Conduct:

  1. Demonstrates a commitment to the mission and values of CSC.
  2. Demonstrates respectful and effective communication with co-workers, residents, families and vendors.
  3. Protects the privacy and confidentiality of information related to residents, families, staff and general CSC operations.
  4. Communicates a positive image about CSC to the community.
  5. Conducts him/herself in a safe manner by adhering to all safety practices, rules and standards throughout the workday.
  6. Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
  7. Maintains a professional appearance that is appropriate for his/her position.
  8. Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages CTO time.
  9. Demonstrates a commitment to integrity in work habits and use of CSC resources.
  10. CSC’s mission and operations require that an employee be prepared to perform duties as assigned that may be outside his/her principle responsibilities.
  11. Communicates in a positive and respectful manner with SASH participants and all SASH staff across the state.
  12. Attends CSC staff meetings and external meetings as needed.

Note:  Non-Essential Duties are noted with an asterisk.